Information Technology Department

Keith Smith, Director of Information Technology

100 E. Erie Street
Chicago, Il 60611
Voice: (312) 751-5811
Fax: (312) 894-1147 
Keith.Smith@mwrdgc.dst.il.us

Mission Statement: "To provide cost effective business technology, communication, and data security services that support business practices and provide access to information for decision-making for all departments."

In pursuit of this mission, the Department of Information Technology coordinates the planning and implementation of information technology throughout the District. In addition, this Department establishes District-wide computer standards; monitors and oversees computer security; and provides support for numerous District-wide applications.

The Information Technology Department (ITD) is responsible for:

bullet Refining and maintaining a District-wide information strategy plan;
bullet Providing internal consulting services and team support to departments in their employment of information technology;
bullet Developing information processing and development standards;
bullet Providing systems analysis and programming services for computer-based application systems;
bullet Providing application programming, configuration maintenance, and online support maintenance for SAP R/3;
bullet Providing capacity planning and software support;
bullet Maintaining and operating the District-wide, wide-area computer network and the MOB local-area network;
bullet Managing of the District’s telephone system and wireless communications;
bullet Providing Help Desk support services to users;
bullet Providing maintenance for computers and hardware peripherals District-wide; and
bullet Overseeing computer security for all District users of information technology.