Information Technology Department
 
 
   
  Mission Statement: "To provide cost effective business technology, communication, and data security services that support business practices and provide access to information for decision-making for all departments."


In pursuit of this mission, the Department of Information Technology coordinates the planning and implementation of information technology throughout the District. In addition, this Department establishes District-wide computer standards; monitors and oversees computer security; and provides support for numerous District-wide applications.

 

  

Key Staff:

Keith Smith, Director of Information Technology
100 E. Erie Street
Chicago, Il 60611
(312) 894-1147
Keith.Smith@mwrdgc.dst.il.us

 

 

 

The Information Technology Department (ITD) is responsible for:

Refining and maintaining a District-wide information strategy plan;

Providing internal consulting services and team support to departments in their employment of information technology;

Developing information processing and development standards;

Providing systems analysis and programming services for computer-based application systems;

Providing application programming, configuration maintenance, and online support maintenance for SAP R/3;

Providing capacity planning and software support;

Maintaining and operating the District-wide, wide-area computer network and the MOB local-area network;

Managing of the District’s telephone system and wireless communications;

Providing Help Desk support services to users;

Providing maintenance for computers and hardware peripherals District-wide; and

Overseeing computer security for all District users of information technology.